24/7 Site Reliability & Infrastructure SRE
24/7 managed Azure cloud operations and continuous FinOps.
Senior SREs run your Microsoft cloud around the clock, with defined SLAs and weekly FinOps.
- Guaranteed SLA uptime
- 99.9%
- Financially backed
- Incident MTTR target
- < 15 mins
- Severity 1 triage
- Observability coverage
- 100% full-stack
- Azure Monitor + Log Analytics
Operational disciplines
End-to-end cloud infrastructure management
An extension of your team, owning uptime, patching, backups, and budgets.
24/7/365 NOC Observability
Continuous telemetry across VMs, App Services, AKS, and hybrid nodes.
FinOps Cost Governance
Weekly burn-rate analysis, idle asset cleanup, and right-sizing.
Automated Patching & Runbooks
Zero-downtime patching and automated remediation playbooks.
Disaster Recovery & Drills
Immutable backups and semi-annual recovery drills.
Incident lifecycle
The Clofinity incident response protocol
- 160 sec
Automated Detection
Azure Monitor triggers triage within 60 seconds.
- 2On call
NOC Level-1 Triage
An on-call SRE applies a verified runbook.
- 310 min
Escalation & Resolution
A Tier-3 architect steps in after 10 minutes.
- 424 hrs
Root Cause Post-Mortem
A blameless post-mortem within 24 hours.
Technical features
What stays under watch
- Compute
- VM instances, App Services, AKS clusters, hybrid nodes
- Telemetry
- Azure Monitor, Log Analytics, alert webhooks
- Protection
- Geo-redundant backup, immutable recovery vaults
- Maintenance
- OS patch management, remediation runbooks
- Spend
- Burn-rate analysis, idle asset review, right-sizing
Business use cases
When teams call us
Hand day-to-day cloud operations to senior engineers so your people can focus on the business roadmap.
Put round-the-clock detection, triage, and escalation behind your production workloads.
Bring weekly cost review and right-sizing into the normal rhythm of operations.
Replace assumptions with scheduled recovery drills and measured results.
Operations consultation
Entrust your Azure estate to dedicated senior SREs
A 30-minute review of your MTTR, uptime SLAs, and operations overhead.